Verified and paid to your wallet within 24 hours.
Submit a complete, eligible gift card and we commit to finishing verification and crediting your GiftSello wallet within 24 hours. Miss it, and you get priority handling plus a support credit on top of your payout.
- 24 hverification + wallet credit
- 1309brands covered — every one we accept
- $0deducted on a rejected card
- $5support credit if we are late
The promise, in plain words
The guarantee is about time. It makes sure you are never left waiting on a card you have already handed over.
- 1You submit a complete cardHour 0
Brand, country, currency, value, code (and PIN or receipt where the brand needs it) — the submission passes the automatic checks and gets its accepted submission time. The clock starts here.
- 2A real person verifies itUsually a few hours
We check the balance and region. If something is unclear we message you through My Sales — the clock keeps running on our side, not yours, unless we are waiting for information only you can give.
- ✓Your wallet is creditedWithin 24 hours, guaranteed
The payout shown in your estimate lands in your GiftSello wallet in USD. From there you withdraw it in crypto, or spend it on other cards — your choice, your timing.
What counts as a complete submission
- The exact product selected — right brand, right country and currency as printed on the card.
- The full code, plus the PIN or scratch code if the brand uses one, typed or pasted without spaces or guesses.
- The declared value matches the card. A different balance means a revised estimate you must accept first.
- Value at or above our minimum ($10) and the card is unused, not expired and not locked to another account.
- A receipt or proof of purchase when the sell page asks for one for that brand or value.
- You are logged in with a verified e-mail, so we can reach you if anything is missing.
What is not covered
- Wrong region or currency. A card submitted under the wrong country cannot be verified against the right balance; it is rejected and you can resubmit correctly.
- Already redeemed, partly used or locked cards. These fail verification; nothing is deducted and the clock does not apply.
- Incomplete details. A missing PIN, receipt or value pauses the clock until you supply it from My Sales.
- Fraud or compliance review. Unusually large or unusual submissions may be held for an extended check under our AML policy; we tell you when that happens.
- Withdrawals. The guarantee ends when the wallet is credited; withdrawal timing is shown on the withdrawal page.
- Outages outside our control affecting the brand's own balance-check system for more than a few hours; we extend the window by the length of the outage and say so.
If we miss the 24 hours
This is a promise our team fulfils, not an automatic credit — so tell us. It takes one message.
- Open a ticket from My Sales (or the help centre) and quote the sale reference.
- Your sale is moved to the front of the verification queue and handled by a senior reviewer.
- Once the card is approved and paid, a $5 support credit is added to your wallet on top of the payout. If the card is rejected, you still receive the credit for the delay.
Why we can promise it
GiftSello buys your gift card itself — there is no marketplace buyer to wait for, no auction and no "listed until sold". That is why the clock can start the moment you submit. Verification is done by people, not only by scripts, and the team is staffed around the clock across time zones, which is what makes a 24-hour window realistic for sellers everywhere, not just in one country.
How this fits with the seller agreement
The seller agreement describes eligibility, the review process and what happens to rejected cards. This page describes the timing commitment on top of it. Where the two differ, the seller agreement governs; this guarantee never reduces anything the agreement already gives you. Guarantee terms in effect since 2026-09.
Guarantee questions
When does the 24-hour clock start?
At the accepted submission time — the moment your submission is complete (brand, country, currency, value, code and PIN where the brand uses one) and passes the automatic checks. You see that timestamp in My Sales next to the card.
What exactly is guaranteed?
Two things: a real person finishes verifying the card, and, if it is approved, the payout is credited to your GiftSello wallet — both within 24 hours of the accepted submission time. The guarantee covers timing, not approval: a card that fails verification is rejected with a reason, and nothing is deducted.
Does the guarantee cover withdrawals too?
No. It covers the credit to your wallet. Withdrawals are a separate step you start yourself: crypto withdrawals (minimum $50) are usually processed the same day.
What do I get if you miss it?
Your sale is moved to the front of the verification queue and, once it is paid, we add a $5 support credit to your wallet as an apology. Open a ticket from My Sales or the help centre and quote the sale reference; the team confirms the credit in the same thread.
Three minutes to submit. 24 hours to be paid. Guaranteed.
Choose your card, see the payout, enter the details. The clock starts the moment it is accepted.
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