How can we help?

Hundreds of brands across many countries — Amazon, Apple, Google Play, Steam, PlayStation, Xbox, Walmart, Target, Netflix, paysafecard, Razer Gold and more. Go to Sell, pick the card's country and currency first, then the brand: only cards we currently buy are shown. If your brand is missing, send it through the "Any other card" option and a person reviews it.

The face value minus one fixed deduction: 2% on e-money cards (paysafecard, PayPal, Binance, Neosurf …) and 5% on travel, shopping, gaming and every other card (10% on gaming cards such as Steam, PlayStation and Xbox). So a $100 Amazon card pays $95.00, a $100 paysafecard pays $98.00 and a $100 Steam card pays $90.00. The exact USD estimate is shown before you submit and is fixed for that card — there is no listing fee and nothing on top. Cards must be worth at least $10.

Within 24 hours of a complete, eligible submission — guaranteed. A real person verifies the card and your wallet is credited the moment it is approved; most cards clear well inside the window. You can watch the status in My Sales and you get an e-mail at each step.

That a complete, eligible submission is verified and credited to your wallet within 24 hours of the time you submitted it, any day of the week. Complete means every field the card needs is filled in correctly; eligible means the brand and country are accepted, the card is unused, it is within your monthly limit and your account is in good standing. It is a promise about time, not that every card is approved — a card that fails verification is rejected inside the same window. If we ever miss it on a valid card, tell support with the sale number and it goes to the front of the queue at the original estimate.

Yes — the balance you enter must really be on the card. If you have spent part of it, enter the remaining balance; some brands are accepted only as full, unused cards, and the card page tells you which. Entering the wrong balance is the most common reason a card is delayed: we verify the real figure and offer you a revised amount if it differs.

You see the reason in My Sales and in an e-mail — failed balance check, used or short balance, unsupported brand or country, near expiry, already submitted before, or a fraud concern. Nothing is deducted from your wallet for a rejection. If it was a fixable problem (a typo, a missing PIN, a blurry photo) you can resubmit straight away.

Monthly limits by verification level: $2,000 of card face value per month without an ID document, $5,000 with government photo ID verified, and higher on request after a short review. The limit counts cards as they are approved, and your remaining allowance is shown on the Sell page.

The code and PIN are encrypted the moment you press Submit, are never shown anywhere public, and are only decrypted inside the verification tool and — once sold — on the buyer's order page. Staff cannot read codes outside that tool, and every access is logged. We also keep a one-way fingerprint of every submitted code so the same card can never be submitted twice.

Yes, from My Sales at any time before the card is approved. After approval the card belongs to GiftSello and the sale cannot be undone, so if you change your mind, cancel before the status turns to Approved.

No. Submitting a card gives GiftSello the exclusive right to it. Redeeming, sharing or reselling the code after submission is fraud: the credit is reversed from your wallet, the account is frozen until the loss is settled, and deliberate cases are closed permanently and reported.

Normally no. We may ask for one, or for a photo of a physical card, when a card is high-value or something needs confirming. If we ask, the 24-hour clock restarts when you answer.

That is a scam — nobody legitimate (tax office, police, a prize draw, an employer, a romantic contact) asks to be paid in gift card codes. Do not submit cards bought under instruction from a stranger: they are often cancelled by the brand or the retailer later, and the credit would be reversed. If you have already been scammed, contact your bank and the retailer where the cards were bought.

When a card is approved the USD estimate lands in your GiftSello wallet as "Gift card sale credit". The balance is in USD whatever currency the card was in — the conversion rate is the one shown on the estimate. You can spend it on verified cards straight away and withdraw it after the hold.

Yes — Wallet → Add funds. Pay with any of 25+ coins and networks; you get exactly the amount you add (no bonus, no deduction) once the network confirms, and added balance is always withdrawable again.

A security hold on sale credits: each credit becomes withdrawable 24 hours after it lands. It exists so that a card which turns out to be bad can be reversed before the money leaves. During the hold you can still spend the balance on the site. Wallet shows exactly how much is withdrawable right now and when the rest unlocks.

Wallet → Withdraw to crypto: choose the coin and network, paste an address you control, enter the amount. Minimum $50.00; the network fee is shown before you confirm. Like every withdrawal it needs a one-time identity verification (Wallet → Identity). Withdrawals are broadcast within 24 hours — usually much sooner — and you get an e-mail with the transaction hash.

Three steps: have at least $50.00 of sale earnings past their 24-hour cooling period, verify your identity once, then open Withdraw, choose the coin and network and paste your wallet address. Withdrawals are paid in crypto only — there are no bank transfers.

$50.00 per withdrawal, in crypto. There is no maximum, but large or unusual withdrawals may be held for a short manual check before they are sent.

Payouts — in crypto only — go only to the verified account holder. It protects your money if someone gets into your account, and it is an anti-money-laundering requirement everywhere we operate. You verify once (Wallet → Identity): a government ID reviewed by a person, usually within a few hours. It also lifts the monthly buying limit for unverified accounts ($5,000.00).

It depends on the issuing country — the verification form lists the options when you choose it (typically passport, national ID card, driving licence; Aadhaar, PAN or voter ID in India; state ID or green card in the US). Upload a clear photo of the front and back, all corners visible, no glare, JPG/PNG/PDF up to 6 MB. Review usually takes a few hours and never more than 24; you are e-mailed the result.

Yes — your wallet balance buys any verified gift card on the site instantly, with no payment window and no network fee. Many sellers turn a card they cannot use into one they can: sell an Amazon UK card, buy an Amazon US card, all from the wallet.

Only sale earnings can leave the wallet. Added balance, refunds, the welcome credit and referral rewards are for gift cards only, and fresh sale earnings wait 24 hours after crediting. Open the Withdraw page to see the exact split.

Crypto: the address must be one you control; withdrawals to addresses linked to sanctioned entities or known theft are refused.

First check your e-mail for a request to confirm details. If a crypto withdrawal has not been broadcast after 24 hours, open a ticket with the request number and it is escalated immediately.

Every card listed for sale was sold to GiftSello by a user and checked by a real person before it went live: the brand, the country and the balance were confirmed, and the code was never shown to anyone in between. That is why buyer protection covers invalid, redeemed or short codes.

The card's face value converted to US dollars at the live rate, minus a flat discount: 8% off every gift card and 4% off e-money cards (paysafecard, Neosurf, Rewarble …), whatever the order size. Nothing is added on top and there are no promo codes — the price on the card page is the price at checkout. So a $50 Steam card costs $46.00 and a $50 e-money card $48.00.

Yes — $5 to buy and $10 to sell (the US-dollar equivalent for cards in other currencies). Smaller values are not offered on the card page and cannot be submitted on the Sell form.

An account without identity verification can buy up to $5,000.00 of gift cards per calendar month. Verify your identity once (Wallet → Identity) and there is no monthly limit.

Only cards that are in stock — codes our team has added and verified, plus seller cards approved and kept on sale. Every tile says In stock or Out of stock; an out-of-stock card cannot be bought, but you can tap Notify me and we e-mail you when it is back. Your code is reserved for you the moment you place the order and released again if the payment window ends unpaid.

New accounts get a $5.00 welcome credit. It sits in your wallet next to your selling credit, is used first when you pay for gift cards (on orders of $50.00 or more) and can only buy gift cards — it can never be withdrawn. If an order that used it expires unpaid, the credit comes back as welcome credit.

Prices are in USD. Pay with your wallet balance (instant, no fees) or with cryptocurrency through our payment processor — 25+ coins and networks including Bitcoin, Ethereum, USDT, USDC, Solana, Litecoin and Tron. The payment page shows the amount and holds the price for about 30 minutes.

As soon as your payment is confirmed. Wallet purchases deliver instantly; crypto payments deliver when the network confirms, usually seconds to a few minutes. The code appears on your order page under My Purchases and is e-mailed to the address on the order.

A gift card works only in the country or store region it was issued for — Amazon US and Amazon India are different cards. The region is written on every listing, on the card page and at checkout. A card bought for the wrong region is a working card used in the wrong place and cannot be refunded, so check before you pay.

Report it from My Purchases → Problem with this code within 24 hours of delivery, with a screenshot of what the brand's site said. We check the card and, if the claim is upheld, you receive a replacement of the same brand, country and value or a full refund to your wallet — usually within 24–48 hours.

Unpaid orders expire on their own and nothing is charged. Once a code has been shown to you it is a revealed digital good and cannot be returned or cancelled. If you spot a mistake (wrong region, wrong value) before the code is revealed, contact support at once.

Underpaid: top up the difference to the same address before the 30-minute window closes, or the amount you sent is credited to your wallet. Overpaid: the excess is credited to your wallet. Paid after expiry: credited to your wallet in full. Wrong network: contact support immediately with the transaction hash — funds sent on a network other than the one shown may not be recoverable.

You need an account to pay with wallet balance and to keep your purchase history and codes in one place. Checkout is quick and the same account is used for selling.

The platform has operated since 2016. Every card is verified by a person before sale, codes are encrypted at rest and never shown publicly, every withdrawal goes to a verified identity only, and a human support team is available around the clock. Two-factor authentication and device management are built in.

Profile & security → Two-factor authentication → Set up 2FA. Scan the QR code with Google Authenticator, Authy or any TOTP app, enter the six-digit code, and store the recovery codes somewhere safe. Lost your authenticator? Sign in with a recovery code, or open a ticket from the e-mail on the account and we verify you manually.

Profile & security → Active devices lists every signed-in browser with location and time. Sign out everywhere else with one click if something looks unfamiliar, then change your password.

No. Staff never ask for a gift card code outside the Sell form, never ask for your password or 2FA code, and never ask for a payment to "release" a sale or withdrawal. Anyone who does is not us — report it to support@giftsello.com.

Use Forgot password on the login page and a reset link is e-mailed to you. If you signed up with Google or Apple, just continue with that provider.

Profile & security → Personal details. Changing the e-mail requires confirming the new address. Your verified country comes from your ID and cannot be edited by hand — contact support if your ID country has changed.

Open a ticket from the help centre or e-mail support@giftsello.com. Include the sale number, order number or withdrawal request number — it cuts resolution time in half. You can follow every reply under My Tickets, and we answer around the clock, usually within minutes.

Withdraw or spend your balance, make sure no sale or claim is open, then ask support to close the account. We delete what we can and keep only the records anti-money-laundering rules require.